St Atelier Privacy Policy

Last updated: 19 October 2026

At ST ATELIER, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and safeguard information when you visit our website, contact us or enquire about our services.

1. Who We Are

ST ATELIER provides property redesign, interior design and related services, including UK Property Potential and Spanish property services, alongside the developing ST ATELIER HOME collection.

Website: www.st-atelierdesign.com

Email: sarah@st-atelierdesign.com

Data controller: [Astaras group Ltd]

2. Information We Collect

We may collect personal information when you contact us through our website, email us or enquire about our services.

This may include:

  • Your name and contact details.

  • Your email address and telephone number.

  • Information about a property or design project.

  • Floor plans, photographs and other information you choose to provide.

  • Correspondence relating to your enquiry or project.

  • Basic technical information about visits to our website, such as browser details and website usage data.

We only request information relevant to your enquiry or the services we provide.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and communicate with prospective clients.

  • Discuss, prepare and provide our design and property-related services.

  • Prepare quotations, proposals and project documents.

  • Maintain appropriate business and financial records.

  • Operate, maintain and improve our website.

  • Comply with legal obligations.

Our lawful bases for processing information include taking steps at your request before entering into a contract, fulfilling contractual obligations, complying with legal requirements and our legitimate interests in managing and improving our business.

Where consent is required, such as for optional marketing communications, we will request it separately.

4. Marketing Communications

We will not automatically add you to a marketing mailing list simply because you contact us.

If you specifically subscribe to receive news about ST ATELIER HOME or other updates, we may use your contact details to send the communications you have requested.

You may withdraw your consent and unsubscribe from marketing communications at any time.

5. How Your Information Is Stored and Shared

Our website is hosted by Squarespace, and our business email service is provided by Titan.

Information submitted through our contact forms may be processed or stored by Squarespace and delivered to our business email account.

We may also share relevant information with professional advisers or service providers where necessary to fulfil an agreed service, meet legal obligations or support our business operations.

We do not sell your personal information.

Some of our technology providers may process information outside the UK or European Economic Area. Where applicable, international transfers are subject to appropriate legal safeguards.

6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

General enquiries that do not lead to a commission will normally be retained for up to 12 months after our last correspondence.

Where you become a client, relevant project records may be retained for up to six years after completion where necessary for contractual, business or legal purposes.

Financial records are retained for the periods required by applicable law.

You may contact us to request deletion of your personal information, subject to any legal obligations requiring us to retain it.

7. Website Cookies

Our website uses cookies and similar technologies to support its operation and security.

Squarespace may also provide website analytics to help us understand visitor activity and improve the website.

Where consent is legally required for optional cookies, visitors will be given an appropriate choice before those cookies are used.

You can also manage or delete cookies through your browser settings.

8. Your Data Protection Rights

Depending on the circumstances and applicable data protection law, you may have the right to:

  • Request access to your personal information.

  • Ask for inaccurate information to be corrected.

  • Request the deletion of your information.

  • Restrict or object to certain uses of your information.

  • Request transfer of your information where applicable.

  • Withdraw consent where processing is based on consent.

To exercise your rights or raise a concern about how your information is handled, please contact:

sarah@st-atelierdesign.com

You also have the right to raise a complaint with the UK Information Commissioner's Office (ICO).

Website: www.ico.org.uk

9. Changes to This Policy

We may update this Privacy Policy as our services develop or legal requirements change.

Any updates will be published on this page, together with the date of the latest revision.